Tuesday, December 14, 2010

Appraisal Order Clarification

Payment Requirements


For all non-bill clients, a credit card authorization form signed by the borrower must be uploaded to the system when an appraisal product is ordered. Orders will NOT be placed without this signed authorization.


Please keep in mind that it is not SouthEastern's responsibility to facilitate completion of the credit card authorization form or explain product charges to your borrower. The process is quicker and more efficient when all documentation is uploaded when the order is placed. We would sincerely appreciate your assistance in this regard.


Turn Time Standards
Typical turn time expectation is 5 business days for full URAR/condo/2-4 family property appraisal reports. Please note that orders requiring a quicker turn time will need to be considered a RUSH order, with appropriate fee increase. Should you need a RUSH on an order, please make sure that this is documented in the notes section of the order itself and we will make every effort to find an appraiser who can accommodate your needs. We will alert you to the RUSH fee before final order placement for your approval. Please note that all orders not noting a RUSH requirement will be placed with a 5 business day turn time


Turn time is calculated from the point of receipt of completed and signed credit card authorization.